Metro
Metro is an Icelandic fast food restaurant chain. It replaced McDonald's after company left Iceland on 2009.
Client
Metro is an Icelandic fast food restaurant chain. It replaced McDonald's after McDonald's left Iceland on 2009. Similar to McDonald's, it offers drive-through service, indoor seating, playgroung and self service solutions.
Industry
Fast food
Location
Iceland
Product
With the solution, Metro's clients can make orders from various sales channels; cash register, self-service kiosk, online store or smartphone. Orders are registered, paid and sent directly to the kitchen staff's order management screens for preparing in the correct chronological order, depending on when the customer requests to have the order processed. With the digital solution, there is less chance of mistakes, it is easy to expand or add to an order, as well as offering the most customized options. Guest wait times are reduced and the number of orders processed increases, especially during peak hours, improving the overall customer experience. You can also monitor the status of the order on an information screen. READ news article on local Business Paper HERE
See how Yonoton's mobile ordering works at Metro in HERE
Yonoton
Yonoton is a versatile SaaS-platform that manages digital ordering and purchase processes. Yonoton’s revenue-driven technology is designed truly flexible and scalable to provide the perfect fit for various needs within the scope of different venues ranging from contract catering, a la carte-, fast food - or fast casual restaurants.
"We at Metro had been looking for a self-service solution for some time. We needed a solution that further improves the customer experience, reduces queues and shortens waiting time, as well as increasing automation and the flow of information to the kitchen and staff" Adolf Jóhannesson Metro, operations manager
